This Privacy Policy explains how Cowboyspin collects, uses and protects personal information when you register an account, play or otherwise interact with our services. We respect your privacy and set out below the types of data we handle, the purposes for processing, your rights, and how you can contact us about your information.
We collect different categories of information depending on your interactions with our services. These include:
We use the information to operate and improve our services, to manage accounts and payments, to verify identity for security and anti‑money‑laundering checks, to prevent fraud, and to respond to enquiries. Aggregated or anonymised data may be used for analytics, reporting and product development. We may also use contact details to send important account notices and service updates.
We implement appropriate technical and organisational measures to protect information against unauthorised access, alteration and loss. These measures include encrypted data transmission, access controls, secure storage and staff training on data handling. Access to personal data is restricted to personnel and authorised third parties who need it to perform their duties.
We and selected third parties use cookies and similar technologies to enable core site functionality, remember preferences, measure performance and deliver relevant content. Some cookies are essential, while others are used for analytics or advertising. You can manage cookie preferences via the cookie banner, through your browser settings or by adjusting account preferences where available.
You have rights in relation to your personal data, including the rights to access, correct, restrict or erase information, to object to certain processing, and to request data portability where applicable. You may withdraw consent to marketing communications at any time.
You can review and update many account details from your account settings. To request access, correction or deletion where a self‑service option is not available, contact our privacy team at [email protected]. We will respond to legitimate requests in line with applicable law and may need to verify your identity before acting on a request.
We may share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification, customer support, hosting and analytics. We may also disclose information to comply with legal obligations, to protect rights and safety, or to prevent fraud. Where possible we limit sharing to the minimum necessary and require third parties to safeguard your information.
We may update this Privacy Policy to reflect changes in our practices. Material changes will be notified via the website or through your account. Please review the policy periodically to stay informed about how we handle your data.