This page sets out the rules and conditions that apply to the use of the Cowboyspin platform. It explains the relationship between the company and users, the responsibilities that apply to accounts and activity, and the procedures we follow for promotions, payments and disputes. By registering and using the platform you accept these terms and any updates that we publish from time to time.
Account holders are responsible for keeping their login details secure and for all activity that occurs under their account. We require accurate and up‑to‑date personal information; if details change you must update your account promptly. You must not allow another person to use your account or create multiple accounts in breach of these terms. We monitor accounts for suspicious or abusive behaviour and may suspend, restrict or close accounts where we reasonably suspect a breach of the terms, fraudulent activity, or misuse of services.
We may require identity, address or payment method verification (KYC) at any time and typically before processing withdrawals. Until verification is complete we may limit deposits, play and withdrawals. Account limits, including daily, weekly or monthly deposit and withdrawal caps, can be set by you via your account settings or imposed by us for security or compliance reasons.
Registration is only permitted for individuals who meet the age and legal requirements for gambling in their place of residence. You must not open an account if local law prohibits access to our services. By creating an account you confirm you are of legal age and have the right to use the platform. We reserve the right to refuse registration where eligibility cannot be confirmed.
Users must not use the platform for illegal purposes, money laundering, or to evade jurisdictional restrictions. Use of VPNs or other tools to disguise location where prohibited is not allowed. Cheating, collusion, automated play, chargeback abuse and any attempt to manipulate game outcomes or promotional mechanics are prohibited. We may take action, including withholding funds, where we reasonably suspect prohibited use.
Promotions and bonuses are offered subject to specific terms which form part of these conditions. Eligible offers may carry wagering requirements, maximum bet limits, game contribution rules and expiry periods. Only one promotion may apply where expressly stated. We require verification before paying out winnings from bonus funds and we may void bonuses and related winnings if we find misuse or abuse of promotional terms.
Accepted payment methods, minimum and maximum amounts and processing times are displayed in the cashier. All deposits are subject to the provider’s terms and any applicable fees. Withdrawals are subject to verification checks and may be processed in instalments where required. We may pause withdrawals while investigations or checks are underway and reserves the right to decline or reverse transactions in accordance with these terms and applicable law.
If you have a complaint please contact our support team and provide relevant account details and documents. We will investigate and aim to resolve matters promptly. If a resolution cannot be reached internally, parties may consider mediation or other dispute‑resolution routes permitted by applicable law. Use of the platform does not remove any statutory rights you hold.
We may amend these terms from time to time. Material changes will be published on the site and, where appropriate, notified by email to registered users. Continued use of the platform after publication of updated terms constitutes acceptance of those changes. It is your responsibility to review the terms regularly.
